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Best Auto Repair, Racine

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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Partners

ASE (Automotive Service Excellence)
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

Awesome, honest, reliable,timely, knowledgeable, reasonably priced shop. They stand by what they repair. I have had a transmission rebuilt many years ago and its still running as it did on day 1. Also had motor mount replaced so now my car is safe. I highly recommend this shop. quotes-image
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I had never been here prior to getting my transmission rebuilt. Mike and his team were honest and did not try to sell me on useless things, actually even talked me out of wasting money. Additionally, and most importantly to me, he broke down the mechanics behind a transmission and explained a lot to me .someone who can put that into easy to understand terms and physically show me the parts that were bad and take photos of the interior has my vote . Thank You!!! 8 months and the car is still doing great!!!!quotes-image
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